Help Center
How can we help you today?
Find answers to the most commonly asked questions below or search our help library
How to contact us?
Message us
How to Contact Us?
Message us
Call us
(800) UC-IPASS (800) 824-7277
(888) 460-5111 (TTY - Customer service)
7:00 AM - 7:00 PM; Monday to Friday
Reach a Member of Our Team
Illinois Tollway Headquarters
(888) 261-5112 (TTY)
(630) 271-7535 (TTY - Roadway Emergency Number)
Office Hours:
Weekdays: 8 a.m. - 5 p.m
Illinois Tollway
2700 Ogden Ave
Downers Grove, IL 60515
Contact a member of our team
Feedback
Please use these links to submit feedback:
About our Roadway
Compliment, Complaint, Report a Pothole
About a Tollway Employee
Speaker Request
The Illinois Tollway places a high priority on community engagement, and we’re always open to requests for our team to speak regarding our programs and initiatives. If you’re interested in someone from the Tollway speaking or presenting at your event, please fill out the following form to help keep us up to date on your organization and/or occasion that you’d like us to attend.
Subscribe to Receive Illinois Tollway Board and Committee Meeting Notifications
Use the link below to email the Tollway with your name and email address to request to be added to the Illinois Tollway Board and Committee Meeting Notifications email list.
Subscribe to Receive Illinois Tollway Board and Committee Meeting Notifications
Alternative Service of Summons and Complaint
In the event a person obtains a court order authorizing service of a summons and complaint on the Illinois Tollway by email, text or social media, use Summons@getipass.com to effect service by email and @ILTollway on Twitter or Facebook to effect service by social media.